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Business as Usual: How Managers Need to Respond to the “New Normal”

As many will say, we are living in unprecedented times. Maybe we’ve reached a new normal, but more likely, there is further change yet to come. To be successful, managers cannot simply manage in the same ways. In this session, we’ll explore a number of techniques managers must use to ensure they attract and retain

Avoiding Harassment & Discrimination in the Workplace

Everyone has the right to work in an environment free from detrimental behaviors and conduct. During this session, we will cover: 1. Self-awareness of personal behaviors 2. Understanding the workplace and inherent risks that exist 3. Awareness of workplace cultures and traditions 4. Suggestions to avoiding these problems   Details: Presenter: Nancy Miller, Senior Consultant,

Accountability Without Authority

Staff roles such as accounting, information systems, human resources, and even marketing, are often accountable for organizational performance but so often have no authority over people and processes to make things happen. Personal leadership and influence are often the only critical skills one can use to make change happen. During this workshop, you will learn:

Emotional Intelligence

Based on the works of Daniel Goleman, Emotional Intelligence drives your interactions. In this course, you will: 1. Learn self-awareness of one’s own level and understanding of Emotional Intelligence. 2. Learn the basic principles of Emotional Intelligence when working with others. 3. Identify your personal opportunities for growth and development.   Details: Presenter: Roger Dusing,

Outcomes-Based Human Resources – What a Concept

High performing organizations think in terms of outcomes and this notion is reflected in their everyday conversations, strategies, policies, and procedures. HR often tends to engage in more tactical activities and processes, rather than clearly linking to the company’s strategic objectives. In this session, we will cover: 1. The definition of “employment.” 2. Four universal